System Automation and AI Expert

We are looking for an innovative and technically skilled Automation and AI Expert to drive digital transformation and intelligent automation initiatives

You will develop and optimize AI-powered solutions that improve operational efficiency and customer experience

What you’ll be doing: Develop and implement AI, chatbot, voicebot, and automation solutions

Design conversation flows, train AI models, and optimize their performance

Lead and support automation and digital transformation projects across departments

Integrate AI solutions with existing systems in cooperation with IT and data teams

Analyze customer interaction and operational data to identify improvement opportunities

Manage the AI model lifecycle from testing and deployment to maintenance and optimization

Collaborate with external vendors and internal stakeholders on AI and automation initiatives

Ensure projects comply with IT, quality, and security standards

Promote innovation and continuous improvement within the organization

What you’ll bring: Fluent Czech or Polish and English (B2+)

Experience with AI/ML, NLP, chatbots, and voicebots

Knowledge of AI frameworks and automation tools

Experience with databases, analytics, and system integration

Python or other programming skills are an advantage

Strong analytical and problem-solving skills

Ability to manage multiple projects and work independently

Customer-oriented mindset and strong communication skills

What we offer: At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that

You can expect to receive: 25 days of holiday Meal vouchers worth 150 CZK from the first day and restaurants near the company Flexible working hours Home Office (40% of the month) Smart-working contribution (1200 CZK per month) Laptop & IT equipment for your home office MultiSport/Flexi Pass card (500 CZK per month) Telemedicine - 24/7 online medical support for you and 5 family members Pension insurance (1000 CZK per month) Free annual travel insurance for Europe Free life insurance E-learning courses Great location in modern and pleasant offices in Ostrava (Nova Karolina) ... and much more (discounts at our partners etc.) To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. #LI_CEE

: We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide

What sets us apart

The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world

Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what

Helping others is our passion

Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters

Join a company that helps protect the forests

At AXA Partners, we plant a tree for every new recruit (with a permanent contract)