
Coordinator Housekeeping- Full Time (Harrah's Atlantic City)
Job Description
Facilitates the smooth operation of the Housekeeping, EVS and Wardrobe departments through the efficient completion of assigned administrative and dispatch duties.
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. $18.00 Per Hour
• Maintain line of communication between Front Desk and Housekeeping regarding which rooms are ready for occupancy and which require service
• Receive incoming maintenance requests and enter into service log for Facilities
• Directs EVS staff to reported problem areas, keeping Supervisors/Managers informed
• Maintain daily log of open issues for follow-up by Supervisors/Managers
• Perform “Open House” duties, which include the following: assign rooms to Guest Room Attendants; assign floors and general duties to House Persons (per schedule); prepare sign-in/out sheet; issue discrepancy reports to Supervisors & Front Desk; obtain “turn down” list for Supervisors; provide status report of hotel guest rooms to Supervisors
• Receive calls from operators and guests; screen and transfer appropriately. Make follow-up calls to guests to ensure their requests were completed in a timely manner
• Coordinate the preparation and collection of operating reports, such as time and attendance records, budget expenditures and statistical records of performance data
• Assist with human resources-related administrative functions, including new hire, transfer, termination forms
• Prepare schedules, advising Managers and Supervisors of any changes or call-outs in order to maintain adequate staffing levels
• Update and maintain all logs, including guest requests, lost and found and call-outs
• Maintain accurate daily payroll records
• Create purchase requisitions and track orders and monthly expenses
• Prepare and type correspondence, forms, reports, charts and graphs utilizing Microsoft Office products
• Receives, opens and distributes incoming mail and documents
• Maintain work and storage areas in a neat and orderly fashion
• Completes special assignments as requested
High school diploma or equivalent experience. Experience in EVS or Housekeeping preferred. Prior office experience preferred.
• Excellent organizational and administrative skills
• Excellent verbal and written communication skills
• Knowledge of Microsoft Office products