Job Description
Counter Sales Associate — Lexington, KY
Plumbers Supply Co. has been a trusted name in plumbing supply for over 105 years. Family-owned, locally rooted, and serious about service. Our Lexington branch is looking for a counter sales associate who knows how to read a customer, solve a problem fast, and keep things moving.
WHAT THIS JOB ACTUALLY IS
You're the first person a contractor, plumber, or homeowner talks to when they walk in or call. That means you need to know product, stay calm under pressure, and give people the right answer — not just an answer. It's a sales role, but the best counter people think of themselves as problem-solvers who happen to also be closing.
DAY-TO-DAY RESPONSIBILITIES
- Greet and assist walk-in and phone customers promptly and professionally
- Recommend and sell plumbing products based on actual customer needs
- Process orders, quotes, and returns accurately
- Track shipment schedules and push on orders when deadlines are tight
- Be the go-to resource for product details, alternatives, and technical questions
- Hold a professional standard at the counter — you represent the company on every interaction
WHAT WE'RE LOOKING FOR
- High school diploma or GED
- 2+ years in sales or customer service (preferred)
- Self-directed — you don't need someone telling you a customer needs help
- Strong verbal and written communication
- Comfortable on your feet for a full shift and able to lift 50 lbs routinely
WHAT YOU GET
- Competitive pay
- Medical, dental, and vision insurance
- 10 paid holidays plus vacation and sick time
- Life and disability insurance
- Wellness program with incentives
- 401K with company match
- Financial planning support through Cerity Partners
If you're good with people, good under pressure, and want to build something at a company that's been around for a reason — apply now.