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Job Description
Job Id:
2267
# of Openings:
1
Job Title: Fulfillment Clerk
Location: Hartsville, TN
About the Company
IPS Corporation is a global, market-leading provider of Water and Flow Management Solutions and Specialty Adhesives Solutions for applications where failure is not an option. Founded in 1954 in Los Angeles, CA, IPS began by producing clear cements for laminating acrylic sheet for aircraft canopies. We were first to produce reliable cement for use with PVC, CPVC, and ABS pipe and fittings, and first to introduce plastic recessed washing machine and ice maker outlet boxes. Since then, we have expanded our offering to more than 10,000+ products and solutions across multiple fast-growth industries such as residential and commercial construction, irrigation, pool & spa, marine or industrial manufacturing.
Today our industry leading products are proudly manufactured at facilities throughout the world and available through a nationwide network of customer-focused distributors. We offer premium brands, world-class customer service, seamless processes, and a global supply chain. IPS, through its three operating companies, operates 13 manufacturing plants in the US, Europe and China supporting sales to over 85 countries.
IPS Corporation is a portfolio company that is part of Centerbridge Partners. Centerbridge Partners, L.P. is a private investment management firm employing a flexible approach across investment disciplines — private equity, private credit and real estate — in an effort to develop the most attractive opportunities for its investors. The Firm was founded in 2005 and has approximately $36 billion in capital under management with offices in New York and London. Centerbridge is dedicated to partnering with world-class management teams across targeted industry sectors and geographies. For more information, please visit www.centerbridge.com.
About the Role
The Fulfillment Clerk role is part of the Materials department, located in Hartsville, TN. This position reports to the Fulfillment Supervisor and does not have direct reports. The primary responsibilities include order processing, shipment coordination, and serving as the liaison between Customer Service and the Hartsville fulfillment team.
Location: Hartsville, TN
About the Company
IPS Corporation is a global, market-leading provider of Water and Flow Management Solutions and Specialty Adhesives Solutions for applications where failure is not an option. Founded in 1954 in Los Angeles, CA, IPS began by producing clear cements for laminating acrylic sheet for aircraft canopies. We were first to produce reliable cement for use with PVC, CPVC, and ABS pipe and fittings, and first to introduce plastic recessed washing machine and ice maker outlet boxes. Since then, we have expanded our offering to more than 10,000+ products and solutions across multiple fast-growth industries such as residential and commercial construction, irrigation, pool & spa, marine or industrial manufacturing.
Today our industry leading products are proudly manufactured at facilities throughout the world and available through a nationwide network of customer-focused distributors. We offer premium brands, world-class customer service, seamless processes, and a global supply chain. IPS, through its three operating companies, operates 13 manufacturing plants in the US, Europe and China supporting sales to over 85 countries.
IPS Corporation is a portfolio company that is part of Centerbridge Partners. Centerbridge Partners, L.P. is a private investment management firm employing a flexible approach across investment disciplines — private equity, private credit and real estate — in an effort to develop the most attractive opportunities for its investors. The Firm was founded in 2005 and has approximately $36 billion in capital under management with offices in New York and London. Centerbridge is dedicated to partnering with world-class management teams across targeted industry sectors and geographies. For more information, please visit www.centerbridge.com.
About the Role
The Fulfillment Clerk role is part of the Materials department, located in Hartsville, TN. This position reports to the Fulfillment Supervisor and does not have direct reports. The primary responsibilities include order processing, shipment coordination, and serving as the liaison between Customer Service and the Hartsville fulfillment team.
Key Responsibilities
- Order Processing & Shipment Coordination: Process customer orders accurately in E1, monitor order status, communicate shipment updates, and assist with scheduling shipments.
- Customer Service Liaison: Act as the main point of contact for Customer Service regarding order status and shipment updates, and handle inquiries related to shipping, order status, and returns.
- Returns & Credits: Process returns, coordinate with Customer Service, Warehouse, and Quality, and assist with credit memo documentation.
- Reporting & Administration: Maintain accurate records in E1, support daily fulfillment reporting, and escalate shipment risks.
- Cross-Functional Support: Collaborate closely with Warehouse, Production, Inventory Control, and Customer Service to drive continuous improvement.
Required Experience
- High school diploma or GED.
- Experience in fulfillment, shipping, customer service, or logistics is preferred.
- Basic proficiency in ERP systems (E1 preferred) and Microsoft Office.
- Strong written and verbal communication skills.
Preferred Experience
- Previous experience in a fast-paced manufacturing environment.
- Familiarity with E1 system and shipping documentation.
Physical Requirements
- Ability to lift up to 30 lbs occasionally.
- Frequent computer use and occasional walking on the production/warehouse floor.
Work Environment
- Combination of office and warehouse environment.
- Exposure to moving mechanical parts and occasional extreme temperatures.
Our Offer
IPS Corporation offers a dynamic, growth-oriented environment with opportunities for professional development, competitive compensation, and a comprehensive benefits package.
IPS Corporation offers a dynamic, growth-oriented environment with opportunities for professional development, competitive compensation, and a comprehensive benefits package.
Additional Information
From time to time, this position may be asked to support additional tasks or projects that align with business needs. Such responsibilities will be reasonable and consistent with the employee’s skills, experience, and training.
From time to time, this position may be asked to support additional tasks or projects that align with business needs. Such responsibilities will be reasonable and consistent with the employee’s skills, experience, and training.
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