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Job Description
Ready to shape the future of science and global health? ATCC, a global nonprofit that provides trusted biological materials for science and health, is seeking a Customer Experience Specialist III to support the ATCC Federal Solutions Division. This role is ideal for someone ready to transition proven customer service and international shipment tracking experience into an exceptional career with a mission-driven nonprofit biotech. The Specialist owns escalated order and delivery issues—coordinating resolution across order processing, shipping, logistics, customs, freight, and delivery—within a...