Job Description
Who You Are
The Engineer will provide technical support to the integrators and end users in the FANUC America Corporation (FAC) Southeastern region (including but not limited to Georgia, Virginia, Tennessee, North and South Carolina, Florida, Alabama, and Mississippi) including developing, training, and strengthening customers’ technical skills. This position will manage, organize, and administer high level software & controls expertise while assisting FANUC District Managers with various sales support requests to enable continued regional unit and profit growth.
The ideal candidate is customer-focused problem-solver with a “Service First” mindset who has a background in automation and/or robotics engineering.
How It’s Done
- Identify and visit key, new, or competitor ASI and End User accounts in the region; build relationships with engineering, management and ownership by spending time training and strengthening customer skillsets.
- Build and strengthen relationships with regional ASI network and regional end users to improve robot sales through training, technology transfer, and application assistance both in-house and on-site; develop a deep understanding of the ASIs products, customers, and goals.
- Assist internal and external customers by providing product and system expertise, in areas such as robot hardware and software, machine vision, and system safety.
- Use SolidWorks, AutoCAD, and FANUC simulation software to assist internal and external customers in the application of robotic automation solutions.
- Promote the use of ROBOGUIDE, Payload Checker and other pre-engineering tools.
- Work with all customers to address issues associated with the setup and integration of both common and higher-end robot options.
- Track and document any/all support requests providing detailed resolutions and appropriate customer information.
- Support customers with Vision Evaluations and troubleshooting their existing iRVision systems.
- Support customers with Demo and Sim Evaluations using both physical and virtual robots.
- Accompany sales team on sales calls when a high level of technical support is required.
- Attend and work/support/setup various trade shows throughout the year.
- Overnight travel as required throughout the US potentially up to 50% of the time.
What You Need
- Bachelor’s degree in electrical or mechanical engineering, or related technical field, or equivalent relevant experience.
- Experience in the engineering and integration of industrial robotics automation systems.
- Ability to read electrical and controls prints.
- Ability to interact and support Sales and Applications Engineering with engineering expertise using strong interpersonal skills in listening, speaking and written communication.
- Must be able to legally drive throughout the regional area for business as required.
What Would Be Even Better
- 3+ years of experience in engineering and integration of industrial robotics automation systems with strong knowledge of industrial robotic automation.
- 3+ years of experience with PLC programming experience (Rockwell/AB, Siemens, etc.).
- Experience with FANUC robot TPP programming, ROBOGUIDE Software; Python, KAREL, C++, and HTML5/CSS/Javascript programming; FANUC iRVision, PalletTool, and iRPicktool
- Experience with other machine vision systems.
- Experience with AutoCAD, 2D, SolidWorks, and 3D industry standard drawing practices.
It’s Your Move
At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration—and we’re excited to invite talented individuals like you to explore what’s possible with us.
Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.
If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
- Medical, Dental & Vision Insurance
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Flexible Benefit Dollars
- Generous Holiday & Vacation Program
Sponsorship will not be provided for this position
