Systems Administrator

Mesquite ISD - Compensation Plans

Information Technology Compensation Plan
Salary Range: Pay Grade 4 $32.14-$46.24/Hour
Shift Type: Full-Time 
Wage/Hour Status: Non-Exempt
Reports To: Network Operation Supervisor

EMPLOYMENT BEGINS: As soon as possible

PRIMARY PURPOSE:

Integration and management of Apple and Google devices, servers, and enterprise network storage.

QUALIFICATIONS:

Education/Certification:
•    High School Diploma or GED
•    Valid Texas driver's license
•    Preference for applicants with Jamf Pro Certifications 
•    Preference for applicants with Apple IT Certifications
•    Preference for applicants with Google Workspace Certifications
•    Preference for applicants with Linux/Unix/Ubuntu Certifications

Special Knowledge/Skills:
•    Linux/Unix/Ubuntu in an enterprise server environment
•    Jamf Pro MDM automation and engineering
•    SQL/MySQL database administration
•    Windows Server and Hyper-V services
•    Google Workspace MDM endpoint management and security
•    Enterprise SAN hardware and software
•    Apple macOS/iOS software and hardware
•    Google Chrome OS software and hardware
•    Manage contractors and consultants on a per-project basis
•    Maintain accurate documentation and coordinate project activity

    Experience:
•    Apple Script, Unix bash/shell scripting, Python, SQL/MySQL DB integration and administration
•    In-depth knowledge of Apple and Google device hardware, as well as Server hardware including RAID configurations
•    Linux integrations with Jamf Pro Server
•    High-level troubleshooting skills related to iOS, macOS, Linux, Unix, Windows Server, and Chrome OS
•    Working knowledge of enterprise SAN integrations in an Active Directory environment
•    Active Directory integrations with Apple devices
•    In-depth knowledge of Google Cloud Directory Sync services
•    High level understanding of application management and policy-based inheritance

MAJOR RESPONSIBILITIES AND DUTIES:

•    Managing large technical projects
•    Troubleshooting Apple/Chrome devices in a large enterprise environment
•    Implementing new technology and overcoming the associated challenges
•    Working with vendors and outside consultants on highly technical issues
•    Work with Instructional Coaches on new software rollouts, including packaging, testing and deployment
•    Highest level troubleshooting for macOS/iOS/ChromeOS
•    Manage the district's MDM implementation for macOS/iOS/ChromeOS devices.  This includes OS behavior, lockdown, security, and making devices user friendly to allow teachers more instruction time
•    Manage Google OAuth and API access for third party applications
•    Manage curated whitelist of Google Apps/Extensions/Workspace apps
•    Retrieve end user data/reports for disciplinary investigation/FOIA requests
•    Engineer new solutions for problems related to deployment of software, or OS issues
•    Manage contractors and consultants as needed
•    Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

•    None

WORKING CONDITIONS:

    Mental Demands:
•    Ability to work in a high-pressure environment while maintaining a high degree of professionalism
•    Strong ability to multitask
•    Ability to work a flexible schedule as needed, including occasional prolonged and irregular hours

•    Able to solve complex problems with tight deadlines
•    Communicating well in both oral and written form, and complying with timelines

    Physical demands/environmental factors:
•    Reaching with hands and arms and frequently repeating the same hand, arm, or finger motion
•    Ability to sit for prolonged periods of time
•    Ability to lift 60 pounds
•    Seeing close work such as typed or handwritten material

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.