Job Description
The Role
We are seeking an experienced Placement Support Technician to strengthen our growing team,
As a Placement Support Technician, you will play a key role in supporting brokers throughout the full placement lifecycle, from pre-placement activity through to binding and post-placement servicing of treaty reinsurance programmes. You’ll be part of a team building a modern, scalable Placement Support function, contributing to the design of effective processes, driving operational efficiency, and delivering a high quality market-leading client experience within Client Service and Operations. This role offers real exposure, responsibility, and the chance to develop your expertise in a fast-paced, collaborative environment.
Key Responsibilities:
Support Brokers in the end-to-end placement of treaty reinsurance programmes
Develop a strong understanding of client portfolios and business needs
Ensure compliance processes are followed and documented accurately
Assist in the preparation of renewal and new business presentations
Review market security information and adhere to Market Security processes
Perform second pair of eyes checks to ensure accuracy and quality
Identify sanctions touchpoints and prepare referrals for approval
Maintain accurate contractual data within broking systems
Prepare client documentation, including Evidence of Cover, Debit Notes and Closing Instructions
Upload premium submissions to Velonetic IMR and resolve queries through to signing
Calculate, validate and process adjustment premiums and other post-placement activities, ensuring accuracy, appropriate approvals and maintaining accurate records
Support internal and external audits by providing required documentation and assist with queries
Build strong relationships with internal teams, clients, and reinsurers
Manage and resolve queries or discrepancies related to reinsurance contracts
Support and mentor junior team members to develop their expertise
Contribute to the development and maintenance of SOPs, guidance materials, and best practices
About You
Proven experience in a placement support or similar role within reinsurance broking
A solid understanding of the end-to-end placement process
Familiarity with systems such as Eclipse and London Market processes (e.g. Velonetic systems, LORS)
Strong attention to detail and ability to carry out compliance and accuracy checks
Confident communicator with a collaborative, team-focused approach to stakeholder management
Ability to manage competing priorities in a fast-paced environment
A proactive mindset and drive to continuously improve client service excellence
Experience in Specialty lines or Delegated Authorities is beneficial but not essential.
About Willis Re
We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused.
At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management.
The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking.
Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW’s Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.
Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at [email protected]
