Quality Assurance Officer

Job ID 2026-20796 Main Purpose of the Job The QA Officer ensures that software or application releases meet business requirements and will not negatively impact ongoing operations and production functionalities Key Accountabilities Estimates, prioritizes, plans, and coordinates testing activities across other QA testers and Business User testers

Designs test plans, scenarios, scripts, or procedures

Executes both manual and automated test cases for various types of testing, including functional, integration, regression, and performance

Identifies, isolates, and tracks bugs throughout testing

Identifies any potential problems that users might encounter

Documents software defects using a bug tracking system and reports defects to software developers

Researches and analyzes product features being tested

Provides testing progress updates

Supports UAT through test data creation

Provides production issue support, including issue replication and troubleshooting

Conducts feature demonstrations to users

Manages Azure Board, tracking tasks and defects

Acts as a back-up Business Analyst (as needed) Key Stakeholders Business User testers Software Developers Users Project Teams Senior Product Owner Experience & Qualifications Bachelor’s degree in Information Technology or a related field, or a combination of education and experience. 1-3 years of experience as a Software Quality Engineer

Thorough knowledge of methodologies of quality assurance and standards

Ability to understand and create test plans from specifications

Knowledge of Regression testing and User Acceptance Testing (UAT) with Mobile/Web platforms

Knowledge of automated software testing is a plus

Backend Testing experience for both Database and API

Proficiency in using web methods like GET, POST, DELETE, PUT, etc

Experience in both Waterfall and Agile methodologies

Working knowledge of test management software such as TFS, Azure, MTM, Jira, or similar

Advantageous to have relevant experience in life/health insurance (Policy Administration and/or Claims)

Strong stakeholder management skills

Highly developed communication and relationship skills

Organized and systematic approach to work

Good analytical skills

Proactive/Critical Thinking

Creative Problem-Solving Skills At AXA, each person matters

We perform at our best knowing the positive impact we make as valuable partners for our customers and the communities we belong to

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