DS Community Supports Supervisor
Job Description
Our Purpose
For over 40 years, AHCS has been the primary public behavioral healthcare provider in the Alleghany Highlands area, offering services to adults and children with challenges related to mental health, substance use, and developmental disabilities.
Scope of the Role
The DS Community Supports Supervisor provides operational and clinical oversight for community support programs serving children and adults with intellectual and developmental disabilities. This role ensures services remain person-centered, compliant, and financially sound while developing staff capability and consistency.
Key responsibilities include supervising recruitment, onboarding, scheduling, performance management, and required competency-based training; monitoring documentation quality and billable service entry/approval in the EHR; coordinating service pre-authorizations and staffing aligned to authorized supports; overseeing program budgets, expenditures, and reporting; ensuring regulatory compliance (Medicaid Waiver/HCBS, VDH, licensure, Human Rights, FLSA); and maintaining facility/vehicle safety processes, inspections, and corrective action planning.
Required qualifications:
- Bachelor's degree in Human Services (required)
- Experience supporting individuals with ID/DD; QDDP preferred
- Working knowledge of person-centered planning, Positive Behavioral Support, and HCBS expectations
- Valid driver's license (required)
Apply to bring structured leadership and high-quality oversight to essential community-based supports.
A Typical Day
Your day balances time in program settings with structured check-ins and documentation review. You may start by confirming coverage for authorized services, then connect with team leads to address staffing changes and upcoming trainings. Throughout the day, you round on sites to observe service delivery, verify that individuals' preferences are reflected in activities, and spot documentation or safety issues early. You set aside focused time for record audits, board/report preparation, and follow-up on maintenance or inspection items. Regular coaching conversations-both planned and in-the-moment-help staff translate expectations into consistent practice, and you close the day aligning next steps with leadership and community partners.
Total Rewards
Medical, dental, and vision coverage; life insurance; paid time off and paid holidays; employee discounts; educational assistance; pension; retirement matching; and Virginia State Retirement.