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Communications and Referrals Coordinator (copy)
Crown Point, INPosted 3 days ago
Full-timeonsite
Job Description
The primary function of the Communications and Referrals Coordinator is to provide stellar customer service and serve as primary liaison between all our contracted facilities, their staff members, as well as GuideStar Eldercare clinicians and leadership.
Success in this role requires excellent customer service skills. The ability to accurately manage a complex workload at a fast pace with strict attention to detail is critical.
Individual must be able to manage demanding workload with accuracy. Position requires excellent customer service skills with patients, their families, other staff, physicians, vendors, and the public.
The primary function of the Communications and Referrals Coordinator is to provide stellar customer service and serve as primary liaison between all our contracted facilities, their staff members, as well as GuideStar Eldercare clinicians and leadership.
Success in this role requires excellent customer service skills. The ability to accurately manage a complex workload at a fast pace with strict attention to detail is critical.
Individual must be able to manage demanding workload with accuracy. Position requires excellent customer service skills with patients, their families, other staff, physicians, vendors, and the public.
All GuideStar employees must be vaccinated against COVID-19 and flu. GuideStar follows all applicable laws; contact [email protected] for more information. Testing for illegal drugs will be administered to all final candidates for whom an offer of employment has been extended.
WHAT MAKES US GREAT
GuideStar Eldercare is the national leader in neurobehavioral long-term care services, providing expert neuropsychiatric and dementia care services to nursing homes and memory care facilities. GuideStar Eldercare's mission is to enhance the quality of life for patients by easing their suffering while actively promoting their safety, functionality, and dignity.
We believe in bringing the highest level of clinical care to the long-term care population. GuideStar is led by CEO and Founder Dr. Steven L. Posar, alongside our clinical team of expert physicians, psychiatrists, gerontologists, neurologists, and psychologists, who work with our clinical staff to find the best possible outcomes for our shared patients. Our neurologically based model ensures proper diagnosis and treatment, which improves care outcomes for patients with dementia, neurocognitive impairments, and/or psychiatric conditions.
GuideStar is dedicated to rigorous clinical care protocols and exceptional documentation and communication, based on the most up-to-date research and practice. Our dedication is underscored by our own research and desire to educate the greater long-term care industry. Most recently, our research on antipsychotic reduction through neurologic protocols was published in JAMDA in September of 2023. Associations and publications our research has been featured in include: PALTC, McKnight’s, AAGP, OHCA, and AAIC.
GuideStar Eldercare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
GuideStar is committed to the full inclusion of all qualified individuals. As part of this commitment, GuideStar will ensure that persons with disabilities are provided reasonable accommodations. If you need accommodation please contact us at [email protected]