Learning and Communications Associate

As a Learning and Communications Associate within CIB Experience Design, you will support end-to-end learning delivery for the Experience Design community, helping ensure learning programs are relevant, well-executed, and adopted in day-to-day practice. You will partner with design practitioners and stakeholders to facilitate line-of-business (LOB) tailored learning, coordinate the learning community, and translate feedback into measurable improvements across learning programs and communications. We are looking for a proactive, highly organized, collaborative teammate who communicates with clarity, exercises strong judgment in ambiguity, and brings genuine interest in human-centered learning.

Job Responsibilities • Coordinate end-to-end learning delivery across Experience Design, including planning, scheduling, materials readiness, and logistics. • Accelerate AI learning transformation by delivering role-based, use-case-driven learning that supports practical adoption in day-to-day d