Patient Service Rep - UT PRIMARY CARE HALLS

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position at UT PRIMARY CARE HALLS, an office located in the Halls area within Knoxville, TN. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!

• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
• 6-months to 1-year previous medical experience.