Director, Managed Trade Services

The Director, Managed Trade Services is responsible for leading, scaling, and optimizing a portfolio of value‑added trade services that extend beyond standard customs brokerage. This role oversees programs such as classification management, trade advisory, post‑entry services, PGA coordination, drawback, audit support, and ongoing compliance management. The Director ensures operational excellence, regulatory accuracy, and a high‑touch customer experience while driving growth and profitability across the MTS product suite.