Home Enablement Specialist WCC624147
Job Description
Job Details:
Salary range: £34,359 - £44,235 per annum. Salary negotiable depending upon experience
Work location: 4 Frampton Street, Westminster, London NW8 8LF
Hours per week: 36
Contract type: Permanent
Vetting requirements: Enhanced DBS Check
Closing date: 5 July 2026
About Us:
THE EXTRAORDINARY STORY OF SAFIA’S INCLUSIVE NATURE
Public Health at Westminster City Council is a place of Extraordinary Stories. Where empathy drives collaboration and builds vibrant, inclusive communities.
Safia is an excellent example of someone who has brought real passion to her role. From her Environmental Health work with Chinatown’s restaurateurs, to time out volunteering with refugees in Jordan, she understands people and has always wanted to help them. It’s what inspired her to join Public Health. She works with a fantastic team, tackling inequality across Westminster, supporting vulnerable people, and promoting mental health services. Safia’s natural people skills means she thrives when working with others. The work she does is focussed on bringing London’s diverse cultures together, building trust, improving mental health, and maintaining the highest of standards. And Westminster is vibrant with the positive impact she and the team has on its communities.
The Role:
As a Home Enablement Specialist, you too can make a powerful contribution. You’ll be on the frontline, helping restore homes to safe, hygienic and habitable conditions — directly improving the health and wellbeing of Westminster’s most vulnerable residents.
We’re a small, close-knit team, passionate about making a difference. Reporting directly to the Home Enablement Supervisor, you’ll also work closely with a range of professionals, including housing officers, social workers and environmental health teams. This may entail reporting safeguarding concerns or property damage to the appropriate authority. Together, you’ll work out the best way forward for residents.
You’ll provide professional and sensitive home hygienic restoration and enablement support in properties affected by hoarding, hazardous waste or extreme environmental conditions. As situations can be challenging, you’ll need to be professional, resilient and have a strong commitment to health and safety, including COSHH and biohazard protocols. Ensuring safety will be at the core of what you do: whether you’re carrying out intensive property restoration, disposing of waste materials or decontaminating affected areas. Plus, you’ll maintain accurate records of work completed, materials used, and any incidents or hazards encountered. There will be times when you’ll have to wear PPE for extended periods.
Often, you’ll encounter vulnerable residents. We ask that you approach them with empathy, patience and respect, and offer a discreet, non-judgemental service.
Our work culture is built on transparency and integrity. We strongly encourage your development and will nurture your talent through coaching and mentoring. We’re always open to hearing new perspectives.
You’ll be the person who brings dignity, safety and hope to those facing the most difficult circumstances. Your work will have a direct, visible impact on people’s lives, and you’ll be supported by a Council that values your expertise and invests in your development. If you want a role where your compassion, professionalism and practical skills truly matter, this is the opportunity for you.
Please refer to the Job Description for more information.
About You:
We’re looking for someone who is practical, compassionate and committed to supporting vulnerable residents to live in safer, healthier and more manageable home environments. You may have experience in housing, adult social care, environmental services, community support, property services, or another role where you have supported people in challenging or sensitive circumstances.
You will be confident working directly with residents who may be experiencing distress, poor health, social isolation, hoarding behaviours, or difficulty maintaining their home environment. You will approach every situation with empathy, patience, discretion and respect, ensuring residents feel listened to and supported throughout the process.
You will be comfortable working as part of a small team and alongside a range of professionals, including social workers, housing officers, environmental health colleagues and other partner agencies. You will understand the importance of sharing concerns appropriately, including safeguarding concerns, risks within the property, or issues that may affect a resident’s health, safety or wellbeing.
This is a practical, hands-on role, so you will need to be resilient, organised and able to work safely in environments that may be physically and emotionally challenging. You will have a good understanding of health and safety, including the importance of using PPE appropriately, following safe working practices, and complying with relevant procedures such as Control of Substances Hazardous to Health COSHH where required.
You will also be able to maintain accurate records of work completed, materials used, risks identified and any incidents or concerns. Good communication skills, attention to detail and the ability to manage your time and priorities effectively will be important.
A flexible approach is essential, as the needs of residents and the service may vary. You may occasionally be required to work outside standard hours, including evenings or weekends. A full UK driving licence is also required.
Relevant training or experience in safeguarding, health and safety, manual handling, COSHH, housing, adult social care, environmental support or working with vulnerable adults would be helpful. However, we are most interested in your values, practical skills, reliability and commitment to making a positive difference.
Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme will automatically be invited to interview should they meet the essential criteria for the role.
What We Offer:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.