Project Manager – Offshore Implementation
Job Description
Key Responsibilities:
• Working with technology managers to support the execution and implementation of project plans to transition business processes offshore
• Leading outsourcing transitions across multiple waves managing both vendor and TIAA staff through successful transitions
• Providing clear, concise and accurate senior management updates
• Ensuring compliance with TIAA CREF Operational Risk requirements throughout the project lifecycle
• Ensuring that best practices are leveraged across the teams and that service delivery performance is closely monitored through transition and issues dealt with within the stream or escalated to senior management
• Ensuring overall project tracking, planning, coordination and status reporting to the various stakeholders (including Senior Management) using effective communication channels
• Coordinate and work closely with the TIAA CREF sourcing and vendor management teams
• Assisting in formulation of the service level targets with proper project governance (both Transition and Steady State projects), risk management, deliverables tracking and financial management across multiple work streams
Candidate Requirements:
• Minimum 5 years of Transition Management experience
• Sound knowledge of Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• Strong analytical skills and attention to detail
• Operating with sensitivity and respect within difficult situations
• Flexibility in working hours
• Self-organized and structured
• Ability to multi-task and work under pressure to deliver results
• Bachelor’s Degree
All your information will be kept confidential according to EEO guidelines.
Contact:
Alexander "Hubert" Magsalin
Technical Recruiter
PSG Global Solutions
+1 303-547-1959