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Associate Client Manager (Advanced English)

Sao Paulo, BrazilPosted Yesterday
Full-timehybrid

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Função: Associate Client Manager (Advanced English)

Your day at NTT DATA

A NTT DATA Inc. é uma empresa multinacional de tecnologia que integra, dentre seus serviços, o desenvolvimento de software, segurança, cloud e, principalmente, infraestrutura de TI. Estamos, segundo o Great Place to Work, dentre as melhores empresas de Tecnologia para se trabalhar no Brasil. Temos uma cultura de trabalho inclusiva e prezamos muito pela liberdade de melhorar processos, pela flexibilidade e pelo respeito às pessoas!

Para que juntos possamos fazer grandes coisas, a NTT DATA Inc. acredita e apoia a diversidade em sua totalidade. Dessa forma, nossa empresa é aberta para todos, independentemente de deficiência, gênero, orientação sexual, raça, etnia, idade, origem ou estética. #HereYouCan

What You'll Be Doing

Local: Sao Paulo, hybrid

Working hours: 8 hours/day (Mon – Fri)

We’re looking for a professional to work in the sales team, making sales plans, making a good relationship with, finding sales opportunities with the pre-sales team, to finalizing the deals for the targeted clients.

Key responsibilities

  • Develops open and effective channels of communication in with each client within the assigned account to expand all solutions;
  • Supports the Client Management team in managing and growing relationships to drive expansion and renewals across all solutions within assigned accounts in the foundational segment;
  • Assists with minimizing churn and maximizing retention as well as learning how to uncover opportunistic HVS opportunities;
  • Under supervision, assists with driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by assisting with the commercial agreement for each client;
  • Under direct guidance, engages with clients to address concerns and develops ability to provide recommends possible solutions that can be delivered by the organization;
  • Develops the ability to generate demand by assisting with the identification of client current needs and engages clients through digital marketing channels;
  • Learns how to build enduring relationships and develops an understanding of the client industry, business environment and strategy to identify current and future opportunities for the company;
  • Effectively articulates how the company can add value through our services and solutions, with a focus on HVS offerings;
  • Under supervision, influences and works closely with vendors to achieve required results.
  • Uses company's sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast.
  • Assists with revenue growth by inspiring clients to procure additional services.
  • Becomes the reliable point of contact for clients that is required to establish a strong business relationship.
  • Aims to achieve performance targets and exploit opportunities, whilst displaying notable client service orientation.
  • Works under supervision to implement and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability.

Knowledge and Attributes:

  • Advanced English;
  • Entry level experience working as part of a sales team in a fast-paced environment;
  • Entry level experience in a sales environment and/or customer service role;
  • Entry level experience in the IT or professional services industry with a focus on business development and/or sales;
  • Some experience working with Salesforce.com contact platform;
  • Relevant experience gained in an inside sales / tele sales environment is advantageous;
  • Some experience in working for/in/with Japanese companies would be advantageous.

Benefits

🏡🏢 Vaga Hibrida

📋 Contratação modelo CLT

💻 Seu equipamento de trabalho

🚗 Vale-transporte

🍔 Vale-refeição/alimentação

🏡 Auxílio home-office

🚑 Plano de saúde e odontológico para você e sua família

✨ Seguro de vida em grupo

💰 Participação nos Lucros e Resultados (PLR) anual

💊 Convênio farmácia

💪 Totalpass (convênio academia)

👶 Cesta maternidade e licença paternidade estendida

🎁 Day off de aniversário

🤝 Oportunidade de participar de ações sociais

📚 Incentivo a educação e treinamentos

🌈 Uma cultura de trabalho inclusiva, onde juntos fazemos grandes coisas!

Para entender como tratamos os seus dados pessoais, por favor, acesse nosso Aviso de Privacidade de Recrutamento.

R-144942

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Associate Client Manager (Advanced English) at Nttlimited | Renata