
Salesforce Administrator
Job Description
Serves as the overall administrator and support liaison for the Salesforce platform. Designs and implements effective business processes and workflows using standard objects and fields in addition to customizing objects and fields (including formula fields), page layouts, security rules, workflow, and validation rules. Optimizes service delivery by developing and maintaining workflows that enable the organization to deliver a competitively better experience to members and staff. Partners with stakeholders and vendors to deliver major implementations or initiatives. Partners with member experience and other personnel to understand and apply insights that enable Langley teams to deliver great member experiences that help our members save, borrow, and spend wisely.