Job Description
We have an exciting opportunity for an Insurance Representative to join us in our Bangor Branch
Joining us as an Insurance Representative, you will deliver a consistent quality service to all customers to deliver profitable growth through new business sales and renewals
You’ll have strong communication skills, with the ability to build great relationships based on Integrity and trust
We always put the Customer First in everything we do, so we want someone who strives to go the extra mile for them
Induction & Training: You’ll receive comprehensive training from our specialist trainers to set you up for success in your new role
At AXA we share a common purpose; to act for human progress by protecting what matters
We rely on people, just like you, to make this a reality
We thrive on helping you become the best version of yourself
Throughout your career with us, we’ll provide you with all the support and training necessary to enhance your professional development
What you’ll be doing: Provide support in all aspects of the Branch Sales Office, proactively promoting a One Stop AXA Shop for all Retail and (segmented) Commercial Insurance, to deliver key objectives as set out in the Branch business activity plan
Support the delivery of branch profitability and sustainability, with strong premium and PIF local market growth, through a highly visible and local, market and community presence
Deliver a professional, sales focused ‘face to face’ customer experience, ensuring the branch is fully optimised within the locality, to engage, acquire and retain customers
Support full Customer engagement and sales optimisation through a combination of footfall, inbound and outbound telephony, together with fulfilment activity
Ensure maximum value is realised from every customer engagement through full cross sell and upsell optimization
Promote simplification and facilitate self-service, customer-first convenience, with a ‘human touch’ approach, eliminating inefficient, non-value branch activities
Leverage local customer base, with tailored customer engagement, incl. via MS teams, phone, branch visit
Supporting Branch Growth by developing trusted and sustainable relationships through proactive business, community, and affinity engagement
Support efficient prioritisation of workloads and resources to deliver key objectives, including product specific initiatives
Ensure adherence to all regulatory /legislative requirements and governance procedures / policies, to conduct business in a fully compliant manner
Ensure adherence to branch cash handling and expense procedures
Participate in cross functional departmental projects when required
Identify market trends through local data analysis and provide feedback / insight for change consideration
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest
Therefore, if you're interested in joining us at AXA, please don't hesitate to apply
What we’re looking for: 5 GCSES [Grade A-C] including English and Maths is essential
Previous Insurance / Financial services experience would be beneficial but is not required
Understanding of Insurance Retail & Commercial products would be desirable
As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom
This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.