Lead Quality Assurance

What you’ll do

• Develop, maintain, and implement a comprehensive Quality Control Plan (QCP) tailored to telecom / utility construction, including three-phase QC processes (preparatory, initial, and follow-up inspections).

• Conduct regular field inspections, audits, and surveillance of ongoing construction activities (trenching, directional boring, pole line construction, fiber placement / splicing, conduit installation, restoration) to verify compliance with client standards, drawings, specifications, and codes.

• Serve as the primary point of contact for quality-related matters with clients including participation in project meetings, submission of QC reports, and resolution of non-conformance issues.

• Identify, document, and track quality deficiencies or non-compliance; lead root cause analysis and implementation of corrective/preventive actions to prevent recurrence.

• Lead QC inspectors, field supervisors, and crews on quality standards, inspection techniques, documentation requirements, and client-specific expectations.

• Ensure proper material testing, submittal reviews, and acceptance of workmanship (e.g., fiber optic testing with OTDR, splice loss verification, backfill/compaction testing).

• Oversee documentation and record-keeping, including daily QC reports, inspection logs, as-builts, test results, and punch lists for handover and closeout.

• Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs, inspection pass rates) and recommending process enhancements.

• Collaborate with project managers, superintendents, safety teams, and subcontractors to integrate quality into planning, scheduling, and execution.

• Maintain up-to-date knowledge of evolving client requirements, industry standards, and regulatory changes affecting telecom/utility construction.

• Lead Quality Control Technicians to ensure we have boots on the ground to support, train, and inspect our front line employees.