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Job Description
As a Store Manager, you lead with energy, vision, and passion. You inspire your team to deliver a superior service and strong sales results whilst embodying the Company’s core values.. Through strategic recruiting, continuous coaching, and focused development of your employees, you create a positive, high-performing team culture. You analyse business figures, identify optimisation opportunities, and implement the right actions together with your team. You take responsibility for store performance, lead by example, and live our values – because at Fossil, it’s Greater Together.
Your responsibilities
Within your capacity as Store Manager, operate with an ‘owner’ mentality
Lead, motivate and inspire the team to achieve store success
Drive sales through individual targets and KPIs
Recruit, onboard, and develop top talent
Coach lifestyle selling techniques to connect with guests and drive multiple-category sales and consumer loyalty
Embody and promote the brand aesthetic and culture, ensuring a superior guest experience.
Analyse KPIs and business drivers to derive strategic plans
Ensure store standards and Company policy and procedures are upheld
Provide training on product, promotions, initiatives and selling skills
Act in the capacity of chair for employee meetings i.e touchbases, welfare, misconduct
Liaise with centre management as required, ie job boards, private sale, promotions
Build a positive, inclusive, and service-oriented work environment
Collaborate closely with Area Management and internal stakeholders
Be the point of contact for external stakeholders/contractors
Who you are
Several years of leadership experience in retail, ideally in fashion/lifestyle
Entrepreneurial mindset and results orientation
Passion for team leadership, development, and customer service
Inclusive, communicative, and solution-oriented leadership style
Independent, committed, and adaptable
Strong organisational skills and ability to set priorities
Confident in all aspects of store management/leadership
What we offer
The opportunity to continuously develop yourself
Employee discounts on our products
Health Cash Plan
An inclusive, collaborative, and values-driven workplace
Holiday and time-off benefits
Pension Scheme
Commission Scheme
Employee Assistance Programme
Life Assurance
