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Senior Software Developer, Applied AI, Google Cloud
Waterloo, ON, CanadaPosted 1 weeks ago
hybrid
Job Description
- Drive the end-to-end development of our cloud-based communication systems integrations for AI agents. Serve as one of the team's key technical leaders, with the ability to dig deep into complex system design, performance, and reliability issues to guide the team to robust solutions.
- Define and deliver the technical designs for integrating our AI agents into the ecosystem of first-party and third-party chat and voice surfaces.
- Lead technical engagement and co-development efforts with strategic external partners, ensuring seamless integration of their technologies with our platform.
- Collaborate closely with Product Management, UX, and AI research teams to define requirements and deliver AI-powered customer support experience.
- Apply your domain expertise in telephony, chat or Generative AI to guide product direction and navigate complex technical trade-offs.