Director of Communications - FlightStory
Job Description
DIRECTOR OF COMMUNICATIONS
COMPANY: FLIGHTSTORY
REPORTING TO: Global VP of Communications Steven.com (dotted line to CEO, FlightStory)
LOCATION: London, with international travel as required
ABOUT FLIGHTSTORY
We are a media and investment company, and we are on a mission to elevate the stories, build the communities, and support the founders that inspire a happier, healthier humanity. We scale creator-led media, ventures and communities.
ROLE MISSION
This is your chance to define what communications looks like in the creator age - at the moment the entire media industry is being rewritten. You'll build and lead a modern comms function from the ground up: one that grows FlightStory's reputation, powers its shows, creators and commercial partnerships, sharpens its executive positioning, and protects the business when the spotlight turns hot.
This is not a traditional press office. A broadsheet profile, a creator post, a partner reveal, a Substack thread, a podcast clip and a live community moment can all move reputation - and your job is to see how they connect and own the lot: the corporate narrative, media strategy across the UK, US and priority international markets, executive profiling, launches and commercial moments, risk and issues, and the AI-enabled systems that let the whole thing move at pace.
KEY OUTCOMES
The narrative is owned. FlightStory's story is clear, differentiated and understood by the people who matter - media, creators, brand partners, investors and cultural tastemakers.
The category is understood. Tier-one editorial and industry audiences across the UK, US and EMEA get what FlightStory is, why creator-led media matters, and why we are one of the companies building the future of it.
Audience comms becomes a real discipline. Shows, creators and brand worlds grow through the channels where their audiences actually spend time.
Commercial moments land for everyone. Major brand partnerships, sponsor activations and announcements are positioned for maximum impact - for the partner, the media, FlightStory and the creators involved.
Executive positioning is category-defining. Sharp and consistent across editorial, industry platforms, events and owned channels.
Relationships are real. Press, creator and cultural relationships are active, current and trusted.
Risk is managed on the front foot. Clear thinking, calm execution and strong judgement when issues arise.
AI moves us faster. Woven through the workflow to monitor, draft, brief, synthesise, measure and accelerate - without ever replacing editorial judgement or strategic thinking.
CORE COMPETENCIES
Exceptional comms judgement. You know what to say, where, when - and when to say nothing at all.
Editorial taste and real writing ability. You think structurally and spot the angle nobody else has clocked.
Creator-economy fluent - not as a buzzword, but as a fundamental shift in media, influence and audience behaviour.
Fluent across the full media spectrum - from tier-one editorial to creator platforms, newsletters, podcasts, communities and owned channels.
Audience-builder, not just press-getter. You understand how shows and creators actually grow.
Commercially literate. You see how shows, creators, brands and partnerships become bigger business stories.
Calm and credible under pressure - your judgement improves under stress rather than degrading.
Highly organised and operationally strong. You finish things and move at pace.
Low ego and collaborative across internal teams, agencies, creators and senior stakeholders.
Ambitious, curious and genuinely plugged into culture.
Comfortable with pace, ambiguity, international work and shifting priorities.
A trusted operator. You challenge thoughtfully, and you're disciplined enough to work within clear approval structures.
YOU'LL THRIVE HERE IF
You believe comms is being reshaped right now by creators, audiences, platforms, technology and community - and you want to be the one doing the reshaping, not catching up to it.
The idea of moving between a media launch in LA, a community event in New York, a brand partnership reveal in London, an executive keynote and a live reputational issue - all in the same week - without losing clarity or standards makes your heart beat faster.
You're energised by building a function, not inheriting one.
You care about the upside and the downside in equal measure: building profile, and protecting reputation.
You're as comfortable writing a sharp positioning memo as you are deep in the detail of a briefing note, media list or launch plan.
You use AI as a thought partner and accelerator, but you know judgement, taste and trust are still the job.
You're not precious about ego, hierarchy or job descriptions.
You want a front-row seat in a category-defining business - and you're up for the work that comes with it.
IDEAL BACKGROUND
Significant experience (10+ years) in communications, media relations, reputation, publicity, corporate affairs or founder/executive communications.
A track record in media, creator, entertainment, technology, consumer brand or other high-performance environments where the bar was high and the pace was thrilling.
Evidence of launching, building and delivering high-profile work to an exceptional standard.
A strong, current network across journalists, creators, commentators and industry voices in the UK and/or US.
Experience working with senior leaders, founders, creators, talent or culturally visible businesses.
Experience managing reputation risk and sensitive issues with maturity and judgement.
Strong AI fluency - with evidence of using new tools to sharpen the quality, speed and intelligence of your work.