Account Relationship Manager – New England Territory

Account Relationship Manager – New England Territory

Location: Remote (MA, RI, NH, ME, CT)
Travel: Up to 75%
Company: BloomNet, a division of 1-800-Flowers.com, Inc.

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Overview

BloomNet is seeking a driven and relationship-focused Account Relationship Manager (ARM) to support and grow our network of florists across the New England region. This is a field-based role ideal for someone who thrives on building strong partnerships, delivering value-driven solutions, and managing a dynamic territory.

As an ARM, you will serve as a trusted advisor to your customers—helping florists maximize their business through BloomNet’s products, services, and programs while driving long-term customer success and revenue growth.

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Key Responsibilities

• Build and maintain strong, long-term relationships with florists across your assigned territory
• Conduct regular in-person and virtual meetings to educate customers on BloomNet offerings and drive engagement
• Manage the full sales cycle, including prospecting, consultative selling, negotiation, and contract execution
• Develop and execute a structured follow-up strategy to increase customer retention and program adoption
• Identify growth opportunities within existing accounts and drive incremental revenue
• Stay informed on industry trends, competitor activity, and customer needs to position BloomNet effectively
• Utilize Salesforce to manage pipelines, track activity, and report performance metrics
• Partner cross-functionally with marketing, customer service, and product teams to support client success
• Represent BloomNet at trade shows, industry events, and local market visits
• Share insights and best practices to contribute to a collaborative, high-performing team

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What We Offer

• Competitive base salary + performance-based incentives
• Opportunity to represent a well-established, industry-leading brand
• Supportive, team-oriented culture with strong cross-functional collaboration
• Career growth opportunities within the 1-800-Flowers.com, Inc. family of brands