Anatomic Path Support Representative II

Anatomic Path Support Representative II - Tampa, FL, On-Call

Pay range: $17.20+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

Quest Diagnostics provides employees the opportunity to invest in the future through a 401(k) Plan with eligibility for all employees after one month, and after one year, a fully vested company match up to 5% of pay.

On-call employees are eligible for:

• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

The position provides general support for the Anatomic Pathology function. 

• Filing and retrieval of slides as requested 
• Electronic recording of slides into Laboratory Information System (LIS) 
• Storage of laboratory records according to established record management protocol 
• May load/unload slides onto the Focal Point instrument 
• Manage process for requesting recuts, special stains and immunohistochemistry stains 
• May provide QA/QC documentation support 
• Participate in orientation and training of newly hired employees, as needed 
• Escalate complex customer issues to appropriate individuals/departments 
• Monitor and manage pending lists 
• May administer and track approved release of AP materials according to corporate policy 
• May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP 
• Contact clients to request additional information 
• Handle incoming calls, responding in a professional and timely manner 
• Able to perform all AP Support Specialist I duties, as needed 
• Other duties as assigned 

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Required Work Experience:

1-3 years related experience 

Physical and Mental Requirements:

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
• Ability to stand and work at the bench for long periods of time.
• Frequent walking and/or standing.
• May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity 

Knowledge:

• Knowledge of basic computer functions 
• Quest LIS knowledge is desirable 
• Knowledge of medical terminology is desirable 

Skills:

• Data Entry skills 
• Good clerical, organizational, phone and communication skills 

Education

• High School Diploma or Equivalent (Required)