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Watch Officer/Systems Administrator - Panama Shift
Annapolis Junction, MDPosted 5 days ago
onsite
Job Description
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Peterson Technologies was founded in 2001 as an advanced technology company providing smarter ways to ingest, detect interests, translate, display, and simplify the usefulness of mass volumes of data. To provide this level of service, Peterson engineers and analysts continually develop newer and faster ways to identify, separate, and utilize interesting things. We understand the importance of our customers' goals and know that it is our job to help our customers meet or exceed these goals, on time, and without question.
Please review our open positions and apply to the positions that match your qualifications.
POSITION SUMMARY:
System Administrator / Watch Desk position that provides support for a dynamic operational environment while maintaining the capability to interact with multiple levels of the Agencies organizations. The following roll will be responsible for supporting the current infrastructure by checking for system vulnerabilities and managing various Data flow / Watch desk projects. This position is also responsible for providing request management support, which can include but is not limited to, account creation, removal, transfer, grouping, password management, as well as storage allocation, locality, recovery, backup, and restoration, etc. Responsibilities also include support for Windows operating systems. Including installing and loading operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. This position will also need to provide detailed documentation.
For the required and desired qualifications, include what position the candidate acquired the said experience and one (1) example of what they did to gain that experience.
REQUIRED QUALIFICATIONS:
a) Bachelor’s Degree in a technical field. Five (5) additional years’ experience in a Systems Administrative or Watch Desk position can be substituted for a bachelor’s degree
b) Minimum 3 years’ experience as a Systems Administrator or Watch Desk Analyst
c) Minimum 2 years’ experience with Microsoft Windows operating systems administration and industry best practices.
d) Minimum 1 years’ experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
e) Past proven ability and willingness to work under the technical direction of senior staff.
f) Experience performing under various levels of urgency and ability to meet deadlines.
g) Experience communicating and documenting technical issues, risks, and approaches to direct reports, peers, superiors, and clients
h) Experience providing support for the escalation and communication of status to agency management and internal customers
i) Experience gathering requirements based on feedback and feature requests of users.
Requirements:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
Must be willing to work Panama Shift
DESIRED QUALIFICATIONS:
Previous Watch Desk Support experience
Information Assurance Technical (IAT) Certification
Salary range = $120,000 - $150,000, depending on education, certification and experience.
Peterson Technologies provides for an excellent benefit package to include generous PTO, healthcare, STD, LTD, Life Insurance, 401k contribution and Tuition and Training reimbursement.
Salary range depending on experience
Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.
Please send your request to HR at [email protected] or call.
System Administrator / Watch Desk position that provides support for a dynamic operational environment while maintaining the capability to interact with multiple levels of the Agencies organizations. The following roll will be responsible for supporting the current infrastructure by checking for system vulnerabilities and managing various Data flow / Watch desk projects. This position is also responsible for providing request management support, which can include but is not limited to, account creation, removal, transfer, grouping, password management, as well as storage allocation, locality, recovery, backup, and restoration, etc. Responsibilities also include support for Windows operating systems. Including installing and loading operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. This position will also need to provide detailed documentation.
For the required and desired qualifications, include what position the candidate acquired the said experience and one (1) example of what they did to gain that experience.
REQUIRED QUALIFICATIONS:
a) Bachelor’s Degree in a technical field. Five (5) additional years’ experience in a Systems Administrative or Watch Desk position can be substituted for a bachelor’s degree
b) Minimum 3 years’ experience as a Systems Administrator or Watch Desk Analyst
c) Minimum 2 years’ experience with Microsoft Windows operating systems administration and industry best practices.
d) Minimum 1 years’ experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
e) Past proven ability and willingness to work under the technical direction of senior staff.
f) Experience performing under various levels of urgency and ability to meet deadlines.
g) Experience communicating and documenting technical issues, risks, and approaches to direct reports, peers, superiors, and clients
h) Experience providing support for the escalation and communication of status to agency management and internal customers
i) Experience gathering requirements based on feedback and feature requests of users.
Requirements:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
Must be willing to work Panama Shift
DESIRED QUALIFICATIONS:
Previous Watch Desk Support experience
Information Assurance Technical (IAT) Certification
Salary range = $120,000 - $150,000, depending on education, certification and experience.
Peterson Technologies provides for an excellent benefit package to include generous PTO, healthcare, STD, LTD, Life Insurance, 401k contribution and Tuition and Training reimbursement.
Salary range depending on experience
Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.
Please send your request to HR at [email protected] or call.
Apply for this position
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