Retail Sales and Store Support

PURPOSE: Exemplifies and ensures strong customer service in all areas of the job. Provides a superior quality product that exceeds the customers’ expectations. Working knowledge of the department functions, and maintains adequate amount of fresh inventory. DUTIES AND RESPONSIBILITIES: • Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service. • Assists customers by making product suggestions. • Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction. • Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed. • Builds Grocery displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department. • Implements effective promotional and seasonal displays. Assists with coordinating grocery sales promo