RESPONSIBILITIES:

• Operate design software and printing equipment to complete customer orders and internal projects
• Assist with scheduling and job prioritization to meet deadlines and company objectives
• Provide input and ideas to improve productivity, job flow, and overall production efficiency
• Support the execution of marketing materials and signage for LifeSkills Connection and its subsidiaries
• Ensure all output meets quality standards for design, layout, and finishing
• Interact with customers to gather order details, troubleshoot issues, and provide friendly, professional service
• Record customer feedback and escalate concerns to the Operations Director when needed
• Collaborate with team members on printing, finishing, packaging, and shipping of materials
• Assist with basic website updates, email communications, and marketing
• Monitor and maintain inventory of materials required for production jobs; initiate supply orders to ensure continuous workflow and job completion
• Check incoming supply orders for accuracy and quality; properly store and organize materials in designated locations
• Maintain and troubleshoot office and production equipment; coordinate service as needed
• Answer incoming calls, assist walk-in customers, and relay messages or requests to the appropriate staff
• Keep work areas organized and stocked with necessary supplies
• Employ strong project management skills
• Support packaging and shipping needs of customers
• Follow all policies and procedures set forth by Options Ink and LifeSkills Connection to ensure compliance, safety, and operational consistency
• Perform other duties or special projects as assigned

SKILLS AND QUALIFICATIONS:

• Excellent eye for detail
• Basic understanding of design and layout principles

• Proficient using Microsoft Office and basic design programs (eg., Canva, Adobe Express, or similar)
• Work efficiently, both independently and with team members
• Good organizational skills
• Strong written and verbal communication skills
• Able to meet deadlines
• Willing to use feedback to improve
• Punctual and dependable
• Able to lift up to 50 pounds

Education and Experience Requirements:

• High School Diploma or equivalent required
• Previous experience in printing, production, or related field preferred
• No formal design training/degree required – on-the-job training provided
• Proficient in Microsoft Office; familiarity with design or production software a plus

• Employer paid Short- and Long-Term Disability, Life Insurance  
• Full Health & Medical benefits (Dental, Health, Vision)  

• 401k Retirement Plan, HSA, FSA  
• Paid Holidays, PTO + More