Back to jobs
Job Description
As a Theater Worker, you’ll enjoy working in a fast-paced environment, take initiative, and have a passion for cleanliness. Our Theater Workers are responsible for providing exceptional customer service and support, while working closely with your Manager to maintain operational standards and procedures. You’ll provide a fun experience to our customers. Whether it’s a special screening of a new release or a timeless classic, our movie theaters provide entertainment at a low cost. Our customers visit us for a variety of reasons, but your expert customer service will keep them coming back! You’ll greet our customers, sell tickets, and prepare food. (Who doesn’t love freshly popped popcorn?) When the movie is over, you’ll make sure the cinema is clean and ready for the next showing. So, what can you expect working as a Theater Worker at the Exchange?
Greet every customer with eye contact and smile in your authentic way
Acknowledge each customer as they arrive to let them know you’ll be right with them.
Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
Ensure each customer has an extraordinary experience
Complete transactions accurately and efficiently while engaging customers in an appropriate conversation
Use value-added suggestive selling techniques to generate additional sales opportunities and return customers
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development. Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to take initiative
Able to share brand knowledge
Additional Qualifications/Requirements
Excellent attention to detail
Possess a passion for cleanliness
Must possess a welcoming and helpful attitude toward customers and other team members
Excellent communication skills
Basic computer skills
Fast food and / or custodial experience preferred
Greet every customer with eye contact and smile in your authentic way
Acknowledge each customer as they arrive to let them know you’ll be right with them.
Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
Ensure each customer has an extraordinary experience
Complete transactions accurately and efficiently while engaging customers in an appropriate conversation
Use value-added suggestive selling techniques to generate additional sales opportunities and return customers
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development. Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to take initiative
Able to share brand knowledge
Additional Qualifications/Requirements
Excellent attention to detail
Possess a passion for cleanliness
Must possess a welcoming and helpful attitude toward customers and other team members
Excellent communication skills
Basic computer skills
Fast food and / or custodial experience preferred