Senior Engineer, Facility Management

Occupation Description

Assist in the facilities management operation & maintenance activities in the different projects by keeping an eye on the ground operations & ensuring delivering the desired quality levels in compliance with the signed contracts & agreements with the service providers.

Job Scope

• Supervise and conduct daily walkthrough plans in coordination with service providers to stand on the daily operations and proper implementation of operation plans.
• Manage daily clients’ service requests and complaints to match the targeted CSAT score target for the department.
• Responsible for implementing preventative maintenance plans with O&M service providers.
• Provide guidance, direction, and assistance to technicians and labours working in related disciplines.
• Maintain technical communication between on-site technicians and the management.
• Perform daily tasks required to stand on operations updates.
• Participate in monthly assessments for service providers’ performance to stand on the quality of services provided and the number of pending tasks according to the set KPIs/SLA.
• Ensure all premises comply with current legislation and health & safety standards
• Manage daily operation works and enhancement projects implemented by the department.
• Follow guidelines with regard to the identification and reporting of health and safety hazards.
• Commitment to various operational hours and schedules.

Education and Training

• Bachelor’s degree in Engineering.

Most Common Work Experience Requested

• 4-6 years of experience in related field.
• Good presentation & time management skills
• Target Oriented, CAFM System, AutoCAD, MS Office Suite.
• English proficiency is a must.

Competencies