Staff Software Developer

Position Summary The Staff Software Developer is a senior technical authority responsible for advancing architectural excellence and engineering standards across multiple product areas. This role leads in the design and evaluation of complex, cross-cutting systems, proactively identifies technical risks, and drives forward-looking solutions to ensure long-term scalability, reliability, and maintainability. Operating with significant autonomy, the Staff Software Developer conducts advanced technical research, resolves systemic engineering challenges, and provides strategic technical guidance to development teams. While remaining hands-on in high-complexity implementation and prototyping, this role does not own team-level delivery execution but instead ensures technical coherence and excellence across the organization’s software portfolio. Essential Job Functions & Accountabilities Cross-Product Architecture & Technical Direction Defines and evolves architectural patterns and standards across product areas. Leads design of complex, cross-cutting systems, and integrations. Ensures security, technical consistency, scalability, and maintainability across the software portfolio. Identifies architectural risks and drives mitigation strategies prior to implementation. Provides authoritative technical guidance on system design decisions. Advanced Technical Research & Innovation Conducts technical research to evaluate frameworks, tools, and platform strategies. Prototypes and validates approaches for high-complexity or high uncertainty initiatives. Recommends technology adoption aligned with long-term engineering strategy. Systemic Problem Solving & Engineering Excellence Resolves complex technical challenges that exceed the scope of product teams. Improves engineering practices, tooling, and development workflows. Reduces long-term technical debt across systems. Technical Mentorship & Influence Mentors senior level developers on architectural thinking and complex design decisions and serve as a trusted technical advisor to engineering and product leadership. Facilitates high-level technical discussions and design reviews across teams. Influences engineering culture through example and technical rigor. May manage a small number of direct reports in some situations Core Competencies Communication Keeps others well informed and prioritizes audiences, accuracy, and timeliness. Facilitates an efficient, consistent workflow and exchange of information. Adjusts communication based on needs and make-up of audience. Integrity Leads by example, challenges assumptions, and creates candid feedback loops. Aligns personal actions and words, extends and receives trust, and upholds commitments. Maintains the confidence of clients and colleagues, especially when handling sensitive information. Quality Orientation Creates a sense of urgency to tackle problems and rewards responsiveness. Recognizes opportunity for improvement, creating and supporting processes and feedback to improve results. Holds others accountable for doing their best work. Teamwork/Inclusion Promotes a culture of collaboration across roles and teams. Navigates difficult conversations with diplomacy and leverages cooperative efforts to resolve conflict. Confronts exclusionary behavior and participates productively in discussions of diverse, sensitive societal topics. Continuous Learning Pursues challenging assignments and new knowledge. Encourages experimentation when faced with new challenges. Examines mistakes, clarifies lessons learned, and applies to future work. Functional/Technical Expertise Leverages area of expertise to contribute to team and company goals. Promotes an environment where people openly share their expertise, experiences, opinions, ideas, and perspectives. Maintains knowledge, skills, and abilities relevant to success throughout job functions. Leadership INSPIRES THE ORGANIZATION Personifies the values of the organization and champions organizational culture and vision, earnestly supporting and mobilizing decisions made by organizational leadership. Navigates ambiguity and change in a positive way, proactively seeking support from leadership when needed. FOCUSES ON CLIENT EXPERIENCE Fosters positive client relationships and coaches others to do the same, striving for best-in-class service and internal and external client satisfaction. Anticipates and responds proactively to changes in client needs, priorities, and/or expectations, ensuring quality results. DEVELOPS THE STRENGTHS OF OTHERS Demonstrates empathy and builds strong relationships with colleagues. Seeks and shares productive feedback with candor to help others grow, celebrating the effort, progress, and everyday wins of colleagues. DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATION Expects and drives high-quality results and welcomes innovative strategies, especially in times of change. Models financially responsible behaviors and coaches others to be fiscally mindful as employee-owners. Required Education, Experience, Licenses & Technical Competencies Bachelor’s degree in computer science or related field or relevant work experience. Minimum 10+ years of progressive professional software development experience, including prior experience operating at a Senior-level or equivalent. Proven ability to lead complex, cross-cutting technical initiatives that span teams. Demonstrated ownership of major architectural decisions with long-term organizational impact. Advanced proficiency in core backend, frontend, data and integration technologies. Experience conducting forward-looking technical research, prototyping, and de-risking high-uncertainty initiatives. Demonstrated ability to resolve systemic technical challenges beyond the scope of individual product teams. Strong understanding of scalability, distributed systems, security principles and performance optimizations. Demonstrated influence in elevating engineering standards, practices and technical culture. Demonstrated ability to apply AI-enabled tools selectively and critically, validating outputs rigorously and ensuring alignment with engineering standards and delivery commitments. Must demonstrate proficiency in all core competencies as described and characterized in this job description. Physical & Other Requirements Prolonged periods of sitting or standing at a desk and working on a computer. Ability to read, write and communicate in English.