Business Development Manager

Key Purpose

The Business Development Manager will proactively generate and manage new sales opportunities, including Requests for Quotation (RFQs), ensuring effective coordination across internal stakeholders and seamless engagement with customers throughout the opportunity lifecycle—from initial qualification through deal closure and handover to operations.

Key Responsibilities

Business Development & Sales Execution

• Identify, assess, and pursue new business opportunities in line with DSSI’s strategic growth priorities

• Continuously review target accounts to identify expansion and value-creation opportunities

• Manage customer engagements, including discovery sessions, opportunity assessments, and solution discussions

• Prepare, present, and negotiate solution proposals and commercial offers with key decision-makers

• Lead deal closure activities and ensure a structured handover to Operations and Account Management

Customer & Stakeholder Management

• Develop and sustain strong professional relationships with key customer stakeholders and decision-makers

• Act as the primary customer contact throughout the sales and transition process

• Gather customer feedback post-award and participate in internal post-opportunity reviews

• Position DSSI as a trusted, value-driven partner capable of supporting customer growth objectives

Solution Development & Internal Collaboration

• Collaborate with internal stakeholders (Solutions Design, Operations, IT, HR, Finance, Legal, Real Estate, and others) to develop fit-for-purpose, commercially viable solutions

• Define DSSI’s value proposition and outline high-level solution parameters based on customer requirements

• Assemble inputs and prepare proposals, business case analyses, and supporting documentation

• Support knowledge sharing and best-practice exchange within the DSSI and DSC community

Required Qualifications & Experience

• Proven experience in Business Development, Sales, or Commercial Management, preferably within Supply Chain, Logistics, or Third-Party Logistics (3PL)

• Strong commercial and operational acumen, including exposure to proposal development and costing

• Working knowledge of logistics or supply chain operations

• Demonstrated ability to manage complex customer engagements and negotiations

 

Competencies & Skills

• Excellent written and verbal communication skills

• Strong analytical, problem-solving, and negotiation capabilities

• Effective stakeholder management and relationship-building skills

• High degree of initiative, accountability, and professionalism

• Structured, results-oriented approach to opportunity management