Senior Manager, Support Operations

The Senior Manager, Support Operations is a high-accountability leadership role responsible for building and running ComPsych’s end-to-end Support Operations function from the ground up. This leader will own the full lifecycle of external user support across ComPsych’s digital properties — spanning GuidanceResources and AbsenceResources platforms — including outage communications, ticket management, client-facing support infrastructure, client facing self help guides, and the team that delivers it.   This is a foundational leadership role. The Senior Manager will be responsible for building and scaling a new...