Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sales - Faridabad - SCO 4 (2nd Floor) - CSE

Test SummaryMajor Deliverables: • Generate leads & business from assigned dealership as well as the open market • Maintain a healthy relationship with Dealers for sales objective. • Ensuring Post Disbursal Documents (PDD) updation • RC, First EMI & Non starter collection & its updation to maintain the portfolio • Timely Communication to dealer’s staff about the scheme / HO communication about payouts/RC, etc • Ensure enhanced sourcing & business at the dealer counter(s) being managed • Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team • Understanding of customers’ need and proper guidance / explanation of the finance schemes to the customers • Daily sharing of MIS with case wise status of the leads given by dealership • Minimum Nos. expected as per productivity matrix. • Login to conversation – to maintain the targeted ratio.