Job Description
Location:
West Michigan (HVG properties located in Muskegon, Kalamazoo, Holland, & Battle Creek)
Reports to:
Regional Manager
Company Overview:
Highlands Vista Group (“HVG”) was formed in 2018 with a long‐term investment strategy in multifamily real estate. HVG cultivates a best-in-class environment where residents, employees, and investors can all grow over the long-term through a strategy of acquiring and managing apartment communities in underserved US markets. Demonstrating strong growth since its founding, HVG is headquartered in Denver, Colorado and currently owns and manages 50+ properties throughout the US Southeast and Midwest. We follow a common PATH of being Passionate, Authentic, Trustworthy, & Hardworking.
Job Summary:
The Area Manager oversees a portfolio of multifamily properties across the West Michigan region, ensuring strong site operations, financial performance, and team management. This role provides direct support to on-site staff, manages capital improvement projects, and assists with budgets, marketing, and advertising to meet occupancy and collection goals. Responsibilities include conducting regular site visits and inspections, reviewing financial and operational reports, training staff, managing contractors, and ensuring accurate documentation of timesheets, PTO, and incident reports. Strong organizational, communication, and leadership skills are essential to supporting both property performance and ownership objectives.
Key Responsibilities:
• Support site staff to meet goals
• Work as a team with Asset Manager, Property Accountant, and onsite team
• Prepare or review monthly, quarterly, and annual reports for the properties/owners
• Prepare additional reports for the owners as requested
• Project management of renovations, capital projects, and routine maintenance
• Create and manage social media content to support leasing efforts
• Employment support to include payroll paperwork, timesheets, and bonus plans
• Contract preparation and management
• Preparing monthly documentation for payment of credit cards and reimbursement invoices
• Research projects
• Assist with vendor setup and management
• Regularly visit sites to ensure implementation and compliance of all policy and procedures
• Conduct frequent and regular site audits, as assigned, to ensure procedures are followed
• Assist on‐site teams with policy interpretation, compliance, and implementation
• Monitor and manager accounting, marketing, and operational systems
• Due diligence and budget preparation on new acquisitions assigned
• Additional duties as needed by the company or department
Desired Skills, Experience, and Qualifications:
• 5‐10+ years of experience in multifamily regional management
• Bachelor’s degree
• Excellent leadership and interpersonal skills
• Highly organized with the ability to prioritize multiple projects
• Yardi software experience preferred
• Excellent analytical and quantitative skills
• Exceptional attention to detail
• Strong problem‐solving skills
• LIHTC experience is preferred.
• Self‐starter comfortable working in an environment with evolving roles and responsibilities
• Strong communication skills with the ability to interact with various internal and external parties
Property Manager Career Path:
Level 1: Leasing Agent
Level 2: Assistant Manager
Level 3: Property Manager
Level 4: Senior Property Manager
Level 5: Operations Specialist
Level 6: Area Manager
Level 7: Senior Area Manager
Level 8: Regional Manager
Level 9: Senior Regional Manager
Level 10: Director- Regional Management