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Service Desk Engineer
Washington DC (Hybrid)Posted 4 days ago
hybrid
Job Description
Who We’re Looking For (Position Overview):
The Service Desk Engineer supports advanced endpoint engineering work for secure workstation images, patching, enrollment, telemetry, baseline configuration, lifecycle management, and remediation of escalated issues. This work focuses on engineering support for complex or escalated tickets rather than routine Tier 1 help desk support. Who We’re Looking For (Position Overview):
The Service Desk Engineer supports advanced endpoint engineering work for secure workstation images, patching, enrollment, telemetry, baseline configuration, lifecycle management, and remediation of escalated issues. This work focuses on engineering support for complex or escalated tickets rather than routine Tier 1 help desk support.