Job Description
These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Mercy Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.
- Ensure patients’ files are properly maintained and can be retrieved upon request
- Perform clerical tasks necessary for the proper maintenance of patients’ medical records
- Carry out correct reconciliation of all discharged records and ensure necessary follow up for missing documents
- Prep, scan/verify, and index all patients’ records within 24 to 48 hours of their discharge
- Perform daily analysis of all Inpatient, Outpatient, Emergency department, and observation records following established operational guidelines and standards
- Immediately enter deficiencies obtained from all records analyzed into the electronic Abstraction/Deficiency module after analysis
- Ensure all documentation is properly signed, dated, and timed by the provider before patients’ records are marked as completed
- Scan or make photocopies of records; receive and send information through facsimile machine
- Take telephone calls and provide answers to questions regarding patients’ medical records.
- Assists with the processing of requests for medical records when required.
- Assists with the training of new hires in the HIM department based on job function.
- Registered Health Information (RHIT) certification or a degree in Health information Technology is preferred.
- Possess the minimum of High School diploma and three years’ experience in health
- Strong knowledge of medical terminology, anatomy and physiology, and pharmacology
- Experience in data entry, retrieval and warehousing
- Ability to use general office equipment, including telephone, fax machine, copy machine, scanner, and computer
- Ability to communicate effectively, including reading, writing, and speaking
- Ability to analyze, coordinate, observe, and make good decisions
- Ability to work independently and perform excellently on the job without supervision
- Ability to work under stressful conditions.
