Director, Operational Data & Reporting, Direct Distribution & Partnerships

Lead, mentor, and develop a team of 3-6 data solutions analysts across mixed experience levels, providing technical coaching, career development guidance, and a clear growth path tailored to each individual's career journey. Delegate work effectively by equipping team members with the right context, clearly defined scope, and appropriate autonomy so they can execute with confidence and ownership. Coordinate and provide day-to-day direction to an extended team of offshore analysts, partnering effectively across time zones and with the offshore team lead to ensure alignment on priorities, quality standards, and delivery expectations. Foster a collaborative, high-performing team culture that values continuous learning, technical excellence, and career development, including staying current with emerging tools, AI capabilities, and data engineering methodologies. Serve as the primary point of escalation for complex technical or project challenges, driving timely resolution and removing blockers for the team. 5-7+ years of experience in data management, analytics, business intelligence, or related data environments. 2+ years of people leadership experience, with demonstrated success leading, coaching, and developing technical teams. Strong technical foundation in dimensional modeling, SQL, and Business Intelligence tools (Power BI or equivalent); hands-on experience with Python or scripting languages strongly preferred. Demonstrated ability to manage intake and prioritization across multiple stakeholder groups, with strong judgment on business value, organizational impact, and team capacity. Proven ability to translate vague or business-facing requests into well-scoped, technically actionable work. Experience with data quality practices, metadata management, lineage, and governance principles preferred. Familiarity with cloud data platforms (e.g., Snowflake, AWS) and modern data pipeline practices a plus. Experience supporting distribution, sales, digital, or partnerships domains preferred but not required. Exceptional written and verbal communication skills, with the ability to engage effectively across both technical and non-technical audiences. Strong written and oral communication skills required Bachelors Degree in Computer Science, Computer Engineering, or related discipline preferred Master`s in same or related disciplines strongly preferred 7-10 years experience in coding for data management, data warehousing, or other data environments, including, SQL, SAS, Snowflake and using Business Intelligence tools like PowerBI. 7-10 years experience with top quadrant Business Intelligence tools Able to identify stakeholder and customer pain points and strategically address those concerns Able to describe value and influence the prioritization of data solutions Able to organize and balance resources to address customer pain points Guides a team to break down data issues and resolve them, by prototyping data solutions to meet the needs of both the organization and business customers Build strong, trusted relationships with stakeholders by deeply understanding their goals, needs, and pain points, while proactively surfacing insights, managing expectations with transparency, and bridging the gap between business intent and technical delivery. Guide the creation of initiative roadmaps, shaping the team's project portfolio from initial ideation through successful delivery, while continuously identifying opportunities to simplify, standardize, and modernize reporting solutions. Ensure technical quality and best practices across the team's output including dimensional modeling, SQL, Power BI, and Python-based solutions with the credibility to actively coach and review team members' work. Operate effectively as a strategic thought partner to senior leadership, contributing beyond execution to roadmap vision and organizational direction.