
Patient Service Specialist - Cardiology
Job Description
The Patient Service Specialist serves as the primary point of contact for patients, ensuring a positive, efficient, and professional experience throughout their visit. This role combines administrative, customer service, and coordination responsibilities to support both patients and clinical staff. Provides front-line support to patients by scheduling appointments, verifying insurance, managing check-in/check-out processes, and addressing inquiries to ensure a smooth and positive clinic experience while maintaining accurate records and confidentiality.