Job Description
Location: Phoenix, AZ
Compensation: $75,000 - $100,000 annually, based on experience
Employment Type: Full-Time | Exempt
Lead Credit Strategy. Drive Cash Flow. Strengthen Financial Performance.
TCI is seeking an experienced and results-driven Accounts Receivable Manager to lead our credit, collections, and cash application operations across multiple business lines. This role is critical to maintaining healthy cash flow, managing portfolio risk, and ensuring the integrity of our receivables processes while supporting the continued growth of the organization.
As a key leader within Revenue Operations, you will oversee the end-to-end Accounts Receivable function, develop collection strategies, improve operational efficiencies, and partner cross-functionally with Accounting, Sales, Billing, and Operations teams to drive financial performance and customer satisfaction.
If you are a proactive leader who thrives in a fast-paced environment and enjoys solving complex financial challenges, we want to hear from you.
What You'll Do
Credit Risk Management
Evaluate new and existing customer accounts to determine creditworthiness.
Establish and maintain appropriate credit limits and payment terms.
Balance revenue growth objectives with sound risk management practices.
Monitor customer portfolios and proactively identify potential risk exposure.
Collections & Cash Flow Management
Lead collections strategies across all business lines to reduce delinquency and improve cash flow.
Monitor aging reports, past due balances, and collection performance metrics.
Manage escalated collection matters, payment plans, credit holds, and recovery efforts.
Coordinate with legal counsel and third-party collection agencies when necessary.
Cash Application & Receivables Management
Oversee timely and accurate cash application processes.
Ensure unapplied cash and account discrepancies are resolved efficiently.
Maintain accuracy and integrity of customer account balances.
Reporting & Financial Performance
Own month-end AR close activities and receivables reconciliations.
Develop and maintain reporting around aging, DSO, collections effectiveness, and portfolio risk.
Provide leadership with actionable insights and recommendations based on AR performance trends.
Process Improvement & Operational Excellence
Drive continuous improvement initiatives across AR, Credit, Collections, and Cash Application functions.
Develop and maintain standard operating procedures and process documentation.
Identify opportunities for automation, workflow improvements, and operational scalability.
Leadership & Team Development
Lead, mentor, and develop Accounts Receivable, Credit, Collections, and Cash Application team members.
Establish performance expectations and accountability standards.
Foster a collaborative, results-oriented team environment focused on continuous improvement.
Qualifications
Required
5+ years of experience in Accounts Receivable, Credit, Collections, or related financial operations.
Previous leadership experience managing AR, Credit, or Collections personnel.
Strong understanding of credit risk assessment and portfolio management.
Proven success improving collections performance, reducing aging, and increasing cash flow.
Experience managing customer escalations, negotiations, and payment resolution strategies.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to prioritize multiple responsibilities in a fast-paced environment.
Preferred
Experience in transportation, logistics, fleet services, or related industries.
Experience with ERP or Transportation Management Systems (TMS) such as McLeod, Karmak, or similar platforms.
Advanced Microsoft Excel skills.
Experience developing dashboards and performance reporting.
Knowledge of process improvement methodologies, automation initiatives, or internal controls.
Why Join TCI?
At TCI, we believe strong financial operations are the foundation of exceptional customer service and sustainable growth. We are committed to developing talented professionals, encouraging innovation, and creating opportunities for long-term career advancement.
Join a team where your leadership, expertise, and contributions will have a direct impact on the success of the organization.