Front of House Manager

Requirements

• Proven leadership experience in front of house, food and beverage, bar, or restaurant operations. 

• Strong ability to lead, hire, train, schedule, and develop service staff to deliver excellent guest experiences. 

• Excellent guest service skills with the ability to anticipate needs, resolve concerns quickly, and maintain a welcoming, professional atmosphere.

• Ability to manage day-to-day front of house operations within budgeted guidelines while maintaining high service standards. 

• Knowledge of scheduling, labor management, and conflict resolution to ensure proper staffing during peak business periods. 

• Experience maintaining quality, safety, sanitation, and compliance standards, including health regulations and liquor license requirements. 

• Strong understanding of beverage service, including wines, spirits, beer, and cocktails, with the ability to support service standards and staff knowledge. 

• Ability to oversee cash handling, guest check accuracy, credit card processing, voids, and complimentary items with attention to detail. 

• Experience managing inventory, maintaining par levels, controlling costs, and supporting financial targets. 

• Proficiency with Microsoft Office, point-of-sale systems, and hospitality software such as Agilysys, PEP, Paycom, or related platforms. 

• Strong communication, leadership, delegation, and problem-solving skills with a team-focused management style. 

• Ability to establish and uphold service standards, procedures, goals, and performance expectations. 

• Guest-focused, service-minded, and current on hospitality trends and best practices. 

• Degree, diploma, or equivalent experience in hospitality, food service management, or a related field preferred but not required. 

• Must be flexible and able to perform additional duties as needed to support business demands. 

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field

Benefits for full-time Associates:

• Health / dental / vision / life 
• 401k plan with 3% match after one year of employment 
• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer