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Job Description
Drive Global Digital Commerce & CRM Excellence as our Expert CRM (all genders) at KWS SAAT SE & Co.KGaA.
Own international platform projects - develop and implement digital commerce solutions. Translate customer needs into scalable solutions and collaborate with global stakeholders to shape the future of B2B commerce.
This is an exciting, permanent and full-time job-opening at our HQ in Einbeck, Lower Saxony.
Your tasks:
- Be the central project manager and coordinate the interface between sales, marketing, CRM, IT, and external partners
- Translate business, sales, and customer needs into scalable digital commerce capabilities
- Act as product owner and ensure scalability, performance, security, and reliability of the B2B commerce platforms and customer portals
- Gather, structure, and document business requirements and user stories (e.g. account‑based pricing, reordering, quotes)
- Balance standard platform capabilities with custom development needs
- Prioritize features and enhancements based on business value, customer impact, and technical feasibility
- Own the backlog and ensure alignment between business stakeholders and development teams and ensure timely delivery of features within scope, quality, and budget
- Coordinate testing, user acceptance, and go‑live activities
Your profile:
- Academic degree with a major in marketing or economics
- Several years of professional experience in the usage of CRM platforms and managing customer data
- Business Process Knowledge: strong ability to analyze and optimize workflows
- Communication & Collaboration: great stakeholder management skills at all levels and able to collaborate well across departments
- Problem-Solving: excellent analytical skills to identify, troubleshoot, and resolve challenges
- Committed and enthusiastic team player with a strong interest in CRM innovation and industry-leading benchmarks
- Motivated; independent way of working, hands-on mentality and the ability to think in multilayers
- Salesforce Expertise is an asset – in particular hands-on experience with Sales Cloud or Commerce Cloud with proficiency in Salesforce configuration and reporting tools
- Fluency in English; additional languages are an advantage
Our Offer:
- An exceptionally interesting and varied job in an international environment with the opportunity to contribute to innovative ideas
- Working in an international, highly motivated, and dynamic team
- Flexible working hours with the possibility of mobile working
- As a family-run company, we live by the values of team spirit, closeness and trust, independence and vision - a culture that is also lived out in practice, e.g. through an open and friendly working atmosphere
- Following the motto: "Make yourself grow!" we promote individual professional and personal development
- We create the appropriate framework conditions for you: capital-forming benefits, Christmas and holiday pay, childcare allowance, JobRad
We look forward to receiving your online application.