Spa Concierge

The Spa Concierge is responsible for greeting guests, providing personalized assistance, explaining and booking spa facilities and services.

Duties:

• Greet and process guests checking in and out.

• Schedule appointments for all spa treatments and assists guests in selecting spa services and retail items.

• Answer phone calls in a friendly and timely manner.

• Maintain awareness and knowledge of new products, services, packages, treatments, and procedures.

• Ensure that supplies are available and that the facilities are kept clean, always stocked and in safe condition.

Qualifications:

• Must be 18 years of age or older.

• Experience in spa operations and procedures as well as cash handling preferred.

• Must be able to lift a minimum of 25 lbs.

• Must be able to verbally communicate with guests and co-workers.