Practice Manager

1441 Kapiolani Blvd, Suite 1720 Honolulu, HI Job Id:  2533 # of Openings:  1

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• Organize office operations and procedures.
• Provide general support to office surgeons.
• Partner with HR to update and maintain office policies as necessary.
• Schedule appointments and work schedules.
• Provide an exceptional patient experience.
• Understand and align office policies and procures to ensure compliance protocols are met.
• Coach, mentor, and train staff to ensure office policies, procedures, customer support expectations, and compliance initiatives are met/maintained.
• Manage marketing for the practice locally.
• Maintain excellent office conditions and arrange necessary repairs/maintenance as needed.
• Address employee’s queries regarding office management issues.

• High school degree or equivalent required.
• Proven experience as an Office Manager or Supervisor in a healthcare, dental, or oral surgery practice setting.
• Proven background providing exceptional patient support and customer service.
• Driven, organized, and detail oriented in approach to managing responsibilities.
• Hands on experience with fax machines, printers, phones, and MS Office programs.
• Familiarity with scheduling appointments and office marketing.
• Excellent time management skills and ability to multi-task and prioritize work is a MUST.
• Attention to detail and problem- solving skills.
• Excellent written and verbal communication skills.
• A creative mind with an ability to monitor & suggest improvements.
• Strong organizational and planning skills in a fast- paced environment.

• Additional qualifications as an office supervisor or manager will be a plus.
• Knowledge of Dental Insurance plans and procedures preferred.

• Monday – Friday, day shift

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Referral Program

• Must be able to travel to office/practice locations in the designates area(s).
• Physical requirements include driving, flying, sitting, and standing for extended periods of time.
• This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.