JOB SUMMARY – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The key responsibility of this position is to support CV-A products through the education of current and potential customers, providing them with clinical education and technical support to provide world-class service to our customers. This position will encompass case coverage, follow-up, support, troubleshooting, customer service, education for CV-A products and supporting the sales strategy by converting and growing the business. In addition, this role will support the Sales employee with growing sales and establishing market share within the assigned territory.
Essential Duties and Responsibilities
Maintain current knowledge about assigned products and services as well as competitive products and disease states
Attends internal/external education meetings and reads appropriate professional journals to maintain and enhance skills and clinical competency
Provides availability for assignments providing clinical support and training for CV-A products
Stays current on the latest clinical data relating to all of CV-A products
Educates the Sales Team on all of the current clinical data and new developments regarding CV-A products, including how these developments can provide clinical benefits and patient safety
Shows clinical differences and patient outcomes between CV-A products and competitive products
Support Regional sales strategy; works with sales manager to execute and achieve business plans
Build meaningful partnerships with KOLs (Key Opinion Leaders) and other high-volume Interventional Cardiologist, Vascular Surgeon, and Interventional Radiologists in target accounts
Educated and train physicians, hospital personnel and office staff on technical matters relating to products and therapies. This is achieved by coordinating; one on one sessions, in-service education programs, seminars and/or outside symposiums
In certain instances, this person may be engaged in basic market development activities depending upon the needs of the assigned geography
May perform other duties as assigned
Supervisory Responsibilities
Yes X No
Regulatory Responsibilities
Manages in order to ensure compliance with all relevant regulatory/legal requirements
QUALITY SYSTEMS DUTIES AND RESPONSIBILITIES
Individual Contributor
Build Quality into all aspects of their work by maintaining compliance to all quality requirement
QUALIFICATIONS –The requirements listed below are representative of the knowledge, skill or ability required.
Education and Experience
Bachelor’s Level of Degree in the related field of study preferred. Clinical work experience in Cardiology within the medical device and/or pharmaceutical industry preferred (clinical, sales)
Equivalent work related experience acceptable in lieu of degree X Yes No
3 years of demonstrated experience in a clinical or sales setting in interventional radiology, cardiac catheterization lab or surgery preferred
Must be able to work flexible hours and travel when needed
Must have technical aptitude; be able to discuss & explain complex technical product information
RCIS, RT, RN, PA, CCP, RA, ARNP or similar credentialing certifications preferred
Any preferred education, experience or certifications: N/A
Skills/Knowledge
Effective communication skills, including ability to interact with medical staff, Sales, Marketing and other internal teams
Effective teaching skills with ability to translate complex instructions clearly
Ability to work with precision, accuracy, and high attention to detail
Ability to analyze and recommend changes to training documents
Ability to construct an effective training program
Proficient in the following computer software applications: Microsoft Office
Exceptional interpersonal skills.
Strong organizational skills.
Strong communication skills (written and verbal).
Ability to effectively communicate both internally and externally.
Ability to read and interpret documents such as safety rules, operating and maintenance. instructions, and procedure manuals. Ability to write routine reports and correspondence.
PHYSICAL/WORK REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job:
Work safely and follow all OSHA regulations and company safety policies and procedures.
For all on-the-job injuries or accidents, must notify manager/supervisor immediately.
Exposure to office environment and medical facilities
Ability to frequently lift and/or move up to 15lbs
Ability to occasionally lift and/or move up to 50lbs
Ability to regularly sit or stand for extended periods of time
This position requires some travel up to 85% of the time
EMPLOYEE ACKNOWLEDGMENT
By signing the Learning & Development training form, I understand that the company reserves the right to add to or revise an employee’s job duties at any time at its sole discretion. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create a contract of employment between AngioDynamics and any individual, express or implied. All employees are, and remain, employees-at-will.