Manager, Supply Chain Systems Optimization & Support
Job Description
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Full-Time, Remote
Pay Range
$54.90 - $82.35Major Responsibilities:
- System Support and Troubleshooting
- Oversee day-to-day support for ERP/WMS and ancillary systems, ensuring timely resolution of issues.
- Optimization Initiatives
- Identify and implement system enhancements, automation opportunities, and workflow improvements.
- Release Management
- For Workday and other major technologies, create and manage a robust process for evaluation and decision making around opt-in functionality. Work with key stakeholders to evaluate and roll out new functionality.
- Knowledge Center Management
- Maintain documentation of ERP configurations, decisions, and best practices for easy reference.
- Performance Monitoring
- Track system performance metrics and user feedback; implement corrective actions as needed.
- Training and User Enablement
- Develop and deliver training programs for existing users to maximize system utilization. Responsible for all supply chain user security.
- Collaboration
- Work closely with IT and Supply Chain leadership to align optimization efforts with enterprise goals.
Licensure, Registration, and/or Certification Required:
- None required
Experience Required:
- Bachelor’s degree in supply chain, Information Technology, Healthcare Administration, Business Administration, or related field.
Work Experience Required:
- 5+ years in ERP/WMS support and optimization roles within a healthcare environment.
Knowledge, Skills & Abilities Required:
- Strong background in supporting major ERP systems like Workday, Oracle, Lawson/Infor, Peoplesoft, etc.
- Expert level knowledge of healthcare supply chain ERP systems and processes.
- Proven analytical and problem-solving skills.
- Proven track record of acting as liaison and consultant between Finance, Supply Chain, IT, and other key stakeholders in the healthcare supply chain systems ecosystem.
- Intermediate proficiency in database languages and Excel.
Preferred Job Requirements
Preferred Certification/License/Registration
- Certified Materials Resource Planner (CMRP) preferred.
Preferred Education
- Master’s degree (MBA, MHA, or similar) strongly preferred.
Preferred Experience
- Expert level knowledge of Workday in a healthcare supply chain setting.
- Experience in implementing Workday in a healthcare supply chain setting.
- Previous consulting experience in ERP support and implementation.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.