Job Description
MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!
- Competitive Pay
- Advancement Opportunities
- Medical, Dental & Vision Insurance
- HSA Account w/Company Contribution
- Pet Insurance
- Company provided Life and AD&D insurance
- Short-Term and Long-Term Disability
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program
- Social Recognition Program
- Employee Engagement Opportunities
- CALM App
- 401k (with a matching program) / Roth IRA
- Company Discounts
- Payactiv/On-Demand Pay
- Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
Role Overview
Responsibilities and Job Duties
- Review medical documentation (prescriptions, clinical notes, CMNs, testing, and other supporting records) to determine whether orders meet qualification criteria.
- Validate that required clinical data, signatures, dates, and supporting evidence are complete and compliant.
- Identify missing documentation or discrepancies and route items for correction or follow‑up.
- Confirm that order details, demographic information, product classification, and supporting materials match documentation.
- Identify trends or recurring issues that require escalation or workflow improvements.
- Manage assigned digital work queues to maintain expected turnaround times.
- Prioritize urgent needs based on patient condition, program requirements, or delivery urgency.
Job Qualifications & Requirements
- 1–4 years of healthcare documentation, payer review, intake, billing, or clinical operations experience.
- Strong understanding of clinical documentation, qualification rules, and payer policies.
- High attention to detail and ability to interpret medical records.
- Comfort working in digital workflow systems and reviewing system‑suggested information.
Pay Range: $20.00 - $25.05 per hour
