IT Support Engineer

Responsibilities1    Ensure and verify that all computers are usable by users, connected to the network,            and functioning normally as intended.2    Install and configure antivirus software to secure company computers3    Troubleshoot any hardware-related issues or network disruptions.4    Check and update any operating system updates and applications used by users.5   Ensure all CCTV cameras are functioning and do troubleshooting for any issues related        to it.6    Ensure systems used by MCC (Radius, Teams, SharePoint, ServiceNow, Ramco) are            accessible by the team and used a responsible manner.7   Coordinate with MCC global support teams as necessary to troubleshoot and resolve        issues relating to all responsibilities above. RequirementsEducation & Job Experience1    Bachelor of Computer Education2    Minimum having 2-year experience as IT Skills and knowledgeA     General Skill1    Proficiency with Microsoft environments 2    Basic English skills3    Good communication skills4    Basic understanding of programming language conceptsB    Specific Skill1    Practical understanding of computer networking principles and security.2    Practical understanding of the principles of switches, routers, and hubs3    Having capability to assemble and troubleshoot computer and server installations4    Troubleshooting Windows, Windows Server, MS Office and Azure