Job Description
Responsibilities: Evaluate vendor performance meeting contract procedure, requirement and identify improvement actions Maintain supplier service delivery to support the growth of Life, General Insurance, Individual Health and Group Medical Business Continuously review engagements which are deemed business critical leveraging on the VRF (i.e
Vendor Risk Framework) compliance requirement Host executive meetings with strategic vendors within the supplier portfolio across the organization Support in the implementation of outsourcing strategies, including onboarding and offboarding plan implementation Perform outsourcing analysis jointly with compliance, risk, procurement, security and various stakeholders Key Business Partners: Internal Stakeholders: operational teams (directors and/or managerial level), project management, production support, data analytics, IT External: Strategic suppliers Qualifications: University graduate or above 6 years of proven experience with vendor management, outsourcing contract management, insurance operations or risk management Experience in cross-functional collaboration in matrix organization Aptitude in process improvement and challenge current status-quo mindset Experience in regulated field (e.g
Insurance, Finance etc.) is preferred Excellent communication skills in both English, Cantonese and/or Mandarin About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide
Our purpose is to act for human progress by protecting what matters
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance
We are the largest General Insurance provider and a major Health and Employee Benefits provider
Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve
At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community
We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research
Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations
We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company
AXA is an equal opportunity employer
We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued
We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential
Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company
Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).