Support Assistant III - Psychiatric Emergency Services (PES)

We are recruiting for a mission-driven Support Assistant III - Psychiatric Emergency Services (PES) to join our team!

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Psych ER

Job Summary

Under general supervision, performs various administrative and customer service duties. Supports bi-weekly and month end reporting of catering, floorstock, requisitions, and physical inventory. Prepares monthly training packets for department meetings. Manages storage of temperature logs, employee trainings, Safety Data Sheets, and vehicle certifications for regulatory compliance. Renews required annual documents for the food service operation. Compiles reports as requested and enters information into appropriate databases. Serves as department safety representative and participates on hospital committees. Answers telephone and other duties as requested.

Essential Functions:

• Answer telephone calls in the main office, assist customers, patients and employees with concerns. (20%)
• Accurately and timely input changes and data into computer system including but not limited to catering, floorstock, AD-13, guest and after-hours meals, requisitions, and physical inventory. (10%)
• Prepares monthly training packets for department meeting. (10%)
• Maintains and updates Safety Data Sheets and chemical inventory. (10%)
• Manages storage of temperature logs, employee trainings, Safety Data Sheets, and vehicle certifications for regulatory compliance. Purges unnecessary files and follows storage and retention policy. (10%)
• Serves are department Safety Representative, completes and documents quarterly Environment of Care Safety Checklists, and attends required safety meetings. Leads department Safety Committee. (10%)
• Conducts weekly and monthly tests of the eye wash stations and hand sinks according to schedule. (10%)
• Renews required licenses, certifications, insurance and labor postings for the food service operation annually. (10%)
• Distributes weekly catering production sheets and communicates add-on orders in a timely manner. (10%)

Education:

• High School Diploma or GED Required

Work Experience:

• 1-3 years clerical experience. Required and

Licenses:

Knowledge, Skills and Abilities:

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Knowledge of budgeting principles and practices sufficient to assist the department to achieve their goals while adhering to this budget.
• Intermediate knowledge of databases sufficient to be able to research, analyze, and report.
• Telephone etiquette, computer, organization and communication skills are a must.
• Ability to handle multiple priorities and needs at one time.
• Skilled in independently adapting, interpreting and applying written guidelines, precedents, and standardized work practice to a variety of unprecedented or problematic situations.
• Ability to maintain adequate office supplies.
• Ability to demonstrate professional work behavior by following guidelines as established by policies and procedures.
• Recognizes, initiates, and leads improvement efforts.
• Microsoft System experience required.

Shift

Days (United States of America)

Work Type

Regular (0.9 FTE)

Salary

$24.27 - $33.98 / hr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.